How To Uninstall FlexNet Software Updates Manager

How to uninstall the FlexNet Licensing Service which is automatically installed as part of the Adobe suite but not actually used.

By Tim TrottWindows Tips and Tricks • August 15, 2010
How To Uninstall FlexNet Software Updates Manager

How to uninstall FlexNet Licensing Service created by InstallShield to add convenience for a program to check for its updates and manage licences. It is being installed by many programs such as Photoshop; however, the program's developers haven't used it as intended. This has been a long-time annoyance as it is useless anyway.

The FLEXnet Licensing Service was intended for high-end "pro" products such as Photoshop and AutoCAD and replaced a dongle. It is a mystery why it comes bundled with free software like Acrobat Reader. It also provides a means of delivering software updates to end users. However, software manufacturers rarely use this feature and instead integrate their own live update services.

The uninstall of the Software Updates Manager is easy since InstallShield provide an uninstall tool which you can download on their website (direct link). All you need to do is install the uninstaller (???), which will be removed from your system.

Uninstall FLEXnet Licensing Service
Uninstall FLEXnet Licensing Service

As for uninstalling FLEXnet Licensing Service (FNPLicensingService.exe), this is trickier to remove. You can stop it from running in Task Manager using the kill process button, but the FlexNet service will soon return when you restart the computer. You can also turn off the FlexNet service, which will be re-enabled during the next reboot. The trick is to disable "Acrobat Assistant" from running, responsible for re-enabling the FlexNet service. After this, you can uninstall the FLEXnet Licensing Service.

You must use regedit to remove a startup entry. You can either manually navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and remove the Acrobat assistant key, or you can copy the text below and paste it into a file called removeflexnet.reg. You can then merge the file into the registry by running it.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Acrobat Assistant 8.0"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FLEXnet Licensing Service]
"Start"=dword:00000004

You can also use one of the many autorun managers available to disable Acrobat Assistant. I recommend SysInternals Autoruns, which shows you what programs are configured to run during system bootup or login and shows you the entries in the order Windows processes them.

Advanced Removal

There are some additional (and optional) steps for totally removing FlexNet. FlexNet also installs itself into the hard drive's boot sector (why???!) Removal is easy; it is just a case of repairing the Master Boot Record, but it can be risky and result in an unbootable system. Follow these steps at your peril - you have been warned!

Windows users can follow this tutorial to restore the MBR.

Linux users can follow these steps:

First, make a backup of the MBR and 62 sectors:

sudo dd if=/dev/sda of=/tmp/mbr.img bs=512 count=63

Next, we blank it out by overwriting it:

dd if=/dev/zero of=/dev/sda bs=512 count=62 seek=1

And now we reinstall GRUB

sudo grub-install /dev/sda

Just change the sda to the device name on your boot drive.

Once you follow these instructions, the FLEXnet Licensing Service will no longer bother you, as you will have to uninstall the FlexNet service once and for all.

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