Why is my HDD Capacity Less than Advertised when Plugged In?

HDD capacity is one of those clever marketing ploys that tricks you into thinking you are buying a higher capacity than you actually are.

By Tim TrottHow Stuff Works • September 28, 2011
Why is my HDD Capacity Less than Advertised when Plugged In?

When purchasing a new hard drive, many users are often puzzled that the advertised storage capacity does not match what is displayed in Windows Explorer. This discrepancy stems from differences in how manufacturers and operating systems calculate and represent storage space.

Hard drive manufacturers market drives in terms of their decimal (base 10) capacity. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, one gigabyte (GB) is equal to 1,000,000,000 bytes, and one terabyte (TB) is equal to 1,000,000,000,000 bytes.

All computers, however, use the binary (base 2) numbering system. In the binary numbering system, one megabyte equals 1,048,576 bytes, one gigabyte equals 1,073,741,824 bytes, and one terabyte equals 1,099,511,627,776 bytes.

Computer Hard Drives
Why is my HDD Capacity Less than Advertised when Plugged In?

Decimal and binary translate to the same storage capacity advertised in a different unit.

Why Do Hard Drives Show Less Space Than Advertised?

As an illustrative mark, let's say you went running today and posted on Facebook. Would you put up the fact that you ran 1 kilometre or 0.621 miles? It is the same distance but with different units of measurement. One kilometre sounds much better than 0.621 miles. The same is true for hard drive capacity.

How to Calculate HDD Capacity with Formula

  • Decimal capacity / 1,048,576 = Binary MB capacity
  • Decimal capacity / 1,073,741,824 = Binary GB capacity
  • Decimal capacity / 1,099,511,627,776 = Binary TB capacity

Examples of how Hard Drive Capacity is not what is Advertised

A 500 GB hard drive is approximately 500,000,000,000 bytes (500 x 1,000,000,000).

500,000,000,000 / 1,048,576 = 476,837 megabytes (MB) = 465 gigabytes (GB) as reported by Windows.

There is a growing call for manufacturers to list their drive capacity using binary capacity, as that is what we see in Windows and what we are accustomed to using. It is often called the usable capacity of the drive.

Examples of Advertised HDD Capacity vs Actual Reported Hard Drive Capacity

The table below shows examples of approximate numbers that the drive may report.

Decimal MB (Binary) Reported (Binary)
20 GB 19,073 MB 18.6 GB
40 GB 38,610 MB 37.3 GB
60 GB 57,220 MB 55.8 GB
80 GB 76,293 MB 74.5 GB
120 GB 114,440 MB 111.7 GB
160 GB 152,587 MB 149 GB
250 GB 238,418 MB 232 GB
320 GB 305,175 MB 298 GB
400 GB 381,469 MB 372 GB
500 GB 476,837 MB 465 GB
640 GB 610,351 MB 596 GB
750 GB 715,255 MB 698 GB
1 TB (1000 GB) 953,674 MB 931 GB
1.5 TB (1500 GB) 1,430,511 MB 1,396 GB
2 TB (2000 GB) 1,907,348 MB 1,862 GB
3 TB (3000 GB) 2,861,022 MB 2,793 GB

So that is why HDD Capacity is less than advertised when you plug it in and format it. It isn't any smaller; it is just different units used to report capacity.

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